FAQs

Frequently Asked Questions

Red light therapy aims to solve skin conditions such as scarring, signs of aging and acne, hair growth, muscle recovery, anti-inflammatory benefits and much more proven benefits. The LED light therapy works by exposing your bare skin to clinically proven wavelengths of red and infrared light which are shown to provide positive benefits in hundreds of clinical trials. This combination of near infrared and red light is shown to be the perfect pair that your cells need in order to create more energy.

Red light therapy products are recommended for all skin types, ages, and even your pets. But we always recommend checking with your physician first before use.

Eye protection should always be used when operating the device. Do not stare directly in the LEDs. If your eyes are sensitive to light or if you take medications that cause photosensitivity, consult a medical professional prior to use. Our devices come with included eye protection goggles.

  • Do not use the device if you are photosensitive
  • Do not use the device if using topical, oral, or injectable steroids.
  • Do not use the device during the healing period post LASIK eye surgery.
  • Do not use the device if pregnant or lactating, users should consult their physician with any questions.

While several studies have shown light therapy to be safe, it is important to consult with a medical professional prior to use with children. Children should never use the device without parental supervision.

It is very easy and convenient to use Rejūv devices whether on the go or at home. Just plug it in, turn both switches on, and let the red and near infrared light wavelengths work for between 2 and 15 minutes, depending on distance from the panel and your specific goals!

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You will also need the receipt or proof of purchase. Please refer to the return policy page for more details.

Red Light therapy is safe and free of ultraviolet (UV) rays. Red light therapy does not use UV light (which can cause skin damage). Red light therapy has been studied extensively and is proven to be effective by thousands of peer-reviewed medical studies and clinical trials. There are some exceptions, If you however have a photosensitive skin condition, then you should consult with your physician before starting red light therapy.

All electric devices have some degree of electromagnetic field, due to the nature of their power source. The EMF output of our devices comes in at 0.0 µT at 6" (which is our recommended minimum treatment distance). This means that at 6" and beyond, you are receiving zero EMF exposure when doing a red light therapy treatment with our device.

Red light therapy is the therapeutic application of natural wavelengths of red and near infrared light which give your cells the boost they need in order to thrive. This leads to enhanced ATP (Adenosine Triphosphate) production, a reduction in oxidative stress, faster muscle recovery, less inflammation, increased collagen production, and a whole list of other benefits from natural light absorption.

Near infrared light, in contrast to red light, at 850nm is invisible to the human eye. Therefore, they are not as bright as the 660nm LEDs, you can however see a faint glow. Rest assured that if your red LED lights which are set at 660nm are on and working, your near infrared LEDs at 850nm are working as well because they are wired through the same circuitry.

Red and near infrared light are both in the natural light spectrum and shown to provide their own unique benefits. The main difference is that red light at 660nm is more easily absorbed by the skin, improving skin health, collagen production + more. While near infrared light at 850nm penetrates into deeper tissue, helping with muscle recovery, joint pain, cognitive health + more.

We recommend anywhere between 8-12 minutes from a distance between 6-12 inches.

With red light therapy consistency is key. You can experience a reduction in symptoms as early as after the first treatment session with red light therapy. We recommend once daily use, although using your device 2-3 times a day may be beneficial for symptomatic areas.

Result may vary depending on goals and treatment consistency. Many people will experience benefits such as increased muscle recovery, relief of pain and increased wound healing relatively quickly. However, benefits such as enhanced skin health, increased energy, improved hormonal health and increased quality of sleep may take 8-12 weeks of consistent use. Using your device every day will maximize the rate of response and healing. It is very important to be consistent with red light therapy.

Of course, just make sure that the area that you are treating is completely exposed.

Yes you can, however red and near infrared light therapy works best on clean, bare skin.

While several studies have shown light therapy to be safe, it is important to consult with a medical professional about the medications you are using prior to operating the device.

No, there is no UVA or UVB light (the light that can burn your skin) emitted from our devices. You will not get a tan.

While several studies have shown light therapy to be safe, it is important to consult with a medical professional about the medications you are using prior to operating the device. We recommend you check with your healthcare provider before starting, and start low, ex: 3-4 minutes, and observe how you respond. We all respond differently to light. Some of us can benefit from a lot of red light, whereas others are more sensitive.

Red light therapy can be used at any time during the day. The most common time is in the morning, but you can also use it before or after your workout or at night.

Do not use the device if pregnant or lactating before consulting with your healthcare provider.

For electrical safety reasons, none of the Rejūv devices should be used in a sauna.

When you use a Rejūv PRO device, you have the option to choose between continuous waves of red light, near infrared (NIR) light, or a combination of both. When the device is set to Recovery+ Mode, it will deliver both continuous waves of red light and pulsed waves of NIR light for optimizing recovery and healing.

Ambient Mode is a setting on the Rejūv PRO device which delivers lower intensity red light than a normal session. It’s designed for use at night and in the morning, as an alternative to bright blue light.

Once your order is processed and your device is inspected and ready, we will begin shipment. Most orders are processed within 24 hours of placement and shipping can take anywhere from 3-5 days depending on your location and high volume times.

We believe in helping individuals improve their quality of life and overall well-being. Become a partner and help us spread the word. If you’re interested, then please e-mail affiliates@werejuv.com

Our devices are FDA, CE, FCC and RoHS marked.

Please reach out at support@werejuv.com